Alterations by you

If after booking you wish to change your travel arrangements; we will do our best to meet your new requirements. You will need to confirm your instructions in writing and pay an amendment fee per booking. Also you must pay any costs we incur in making the amendment, including any charges that may be levied by suppliers (e.g. airlines, hotels). Please note that some travel arrangements (e.g. where the number of members in a party are reduced) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.

 Transferring your booking if you are prevented from travelling (packages only).

If you are prevented from travelling, we will make all efforts to enable a transfer of your booking to another person subject to both the original client(s) and the transferee(s) paying all costs incurred by us in doing so. However the arrangements must remain exactly the same. We will use our best endeavors to facilitate the transfer and in cases where a transfer is made an additional administration charge per person must be paid. Such charge will be advised by your Travel Consultant.

 Cancellation by you

You may cancel your booking at any time providing that the cancellation is made by the person making the booking and is communicated to us in writing. As we incur costs when you cancel, we will retain your deposit and additional cancellation charges may apply depending on when you cancel from the date of departure:

 Alterations by us

We reserve the right to change the description of any flight and/or ground service before you book, in which case you will be told before a confirmation invoice is issued.

It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally we and/or suppliers may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. If there is a major change to your pilgrim, we will inform you as soon as reasonably possible if there is time before your departure.

 Force majeure

This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather condition.

 Other travel arrangements

We are obliged and will endeavor to notify all changes before departure if it is possible to do so. No compensation is payable by us in such cases. We will endeavor to find you a suitable alternative if appropriate.

 Disclaimers

Whilst we have taken care in the preparation of the contents of this website, the website and information, names, images, pictures, logos and icons regarding or relating to us or our partners, or the products and services of the same (or to third party products and services or those of our carefully selected partners), are provided on an “as existing” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will we or our partners be liable (whether in contract or tort, including negligence or breach of statutory duty or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of profit, loss of data or special loss.

We do not make claim that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the website or for any reliance placed by any person or party (including but not limited to any third party) on the information contained herein. Furthermore and for the avoidance of doubt, should a manual input “pricing” or “description” error occur, or the fare is increased by the airline before the balance has been paid in full by you, we reserve the right to inform you, cancel your booking for “nil” cost and give you the option to re-book at the higher price or lower price (as dictated at the time).

We do not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy or reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this or any of our partners website should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence